Cleaning Satisfaction Survey

Welcome to the Cleaning Satisfaction Survey.

Thank you for taking the time to complete and submit our customer satisfaction / KPI Form.

By completing this form, you are helping us collate information that will assist us in raising our standards where required, to be able to provide you with the highest quality service.

On the form below, please indicate which rating most regularly defines the standards of service that you have recently experienced.

Scoring is based on 1 being Poor, and 10 being Excellent.

Name

Company Name

Email Address

Capability and behaviour of Cleaning Staff

1

2

3

4

5

6

7

8

9

10

Standard of Cleaning

1

2

3

4

5

6

7

8

9

10

Reliability

1

2

3

4

5

6

7

8

9

10

Management of Service

1

2

3

4

5

6

7

8

9

10

Supervision

1

2

3

4

5

6

7

8

9

10

Responsiveness

1

2

3

4

5

6

7

8

9

10

Flexibility

1

2

3

4

5

6

7

8

9

10

Communication

1

2

3

4

5

6

7

8

9

10

Willingness to recommend

1

2

3

4

5

6

7

8

9

10

Intention to renew Contract

1

2

3

4

5

6

7

8

9

10

How do your customers/clients view the Cleaning Staff

1

2

3

4

5

6

7

8

9

10

Thank you for your feedback.

Triton Security

Cleaning Satisfaction Survey

Welcome to the Cleaning Satisfaction Survey.

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