Security

Waking Watch

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We are one of the UK’s most trusted providers of Waking Watch and offer you a comprehensive range of services for blocks of flats and other types of multi occupancy buildings.

What is Waking Watch?

If you’re not familiar with Waking Watch (sometimes also called fire watch), it is a direct and reassuring response to the emergence of fire safety issues that were tragically exposed by the Grenfell Tower fire in 2017.

Waking Watch ensures that there are always suitable personnel on site to raise the alarm and help your residents evacuate in the event of a fire. These personnel are also responsible for preventing and – in some circumstances – extinguishing a fire.

Who should use the service?

Waking Watch is most commonly deployed for high-rise tower blocks but if your buildings are of a different type, we can still secure confidence for you. We always say it’s better to be safe than sorry, especially when it comes to protecting human life.

Exterior cladding, like and similar to that used on the exterior of Grenfell Tower, is common and present on buildings across the UK. In response, we have a qualified and highly skilled Waking Watch team offering UK-wide coverage to ensure your buildings are safe, secure and monitored on-site overnight. They remain alert to any safety issues, and our personnel include fire wardens, fire marshals and fire watchmen.

On site within 4 hours

Leaders in best practice

Full Waking Watch service

Testimonials

We have never seen an Evacuation Plan provided by a Waking Watch supplier to be so thorough and comprehensive as we have seen today on site.

Please email this to the LFB so that we can use this as a Test Case for all other Waking Watch Providers.

- London Fire Brigade

When we did have a significant flat fire your team demonstrated their worth which saw praise from the fire service. It gave all involved confidence that the Triton Waking Watch team could be trusted to do what was required in the event of a fire incident.

- Citizen Housing

Our Waking Watch Process

You make one call and we manage the rest

We understand that appointing a Waking Watch provider comes with great responsibility, and you must get it right. Our implementation process allows us to be on-site within four hours of your call. From putting in the risk assessments and assignment instructions to liaising with the fire brigade, we handle it all.

Our experience includes holding residents’ meetings so they can meet the professional team that will be protecting them and their families. We appreciate it may be your property, but ultimately, it’s your residents’ homes and they must feel safe.

Rest assured, our dedicated contract management team will also be on-site during mobilisation periods until your site is safe and secure. We are able to provide the complete solution, which could include welfare, comms and even incident command centres.

What does a Triton Waking Watch warden do?

In the event of a fire, our team will alert the emergency services, then ensure everyone in your building is aware of the emergency and able to evacuate safely.

Our team follow an Active Awake Alert policy and are highly experienced in public-facing settings, showing consistent professionalism and trustworthiness. They will liaise with any other staff in the building and have access to the common fire alarm system that will give them notice of a fire.

Each Waking Watch team is equipped with loud hailers, torches and PPE for all weathers and is committed to making sure your residents and workers feel safe in the knowledge that the integrity of their property is being maintained 24/7.

If you want to find out more about the role of a Triton Waking Watch fire warden, this Security Insight will tell you all you need to know.

If you have a building that would benefit from our Waking Watch service, then don’t hesitate to contact the Triton Security team today to discuss your needs.

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